Today, most adults in America carry a cell phone. If they don’t, they probably have a landline phone at home. Although millions of people go online each year and take advantage of our convenient ...

Cellphone users have been deluged by spam calls in recent years, but they’re not the only ones dealing with an onslaught of automated messaging. Businesses with 1-800-style toll-free lines for sales ...

A few weeks ago we put forth the conjecture that 800-number access – especially in the context of conference calls – was becoming a non-issue. In at least half of our phone briefings, we’re given a ...

If you hear female moaning next time you dial an 1-800 number, you can thank PrimeTel Communications: For years, teenagers across the U.S. could call a toll-free hotline if they had embarrassing ...

Customer service is one of the most important parts of running a business. Even if you sell the best and most affordable product or service in your industry, there are going to be questions that arise ...

Records obtained by The Associated Press show that a little-known Philadelphia company has quietly gained control of nearly a quarter of all the 800 numbers in the U.S. and Canada over the past ...

On the 10th of its “12 Days of OpenAI” media event, the company announced that it has set up an 800 number (1-800-ChatGPT, of course) where anyone in the U.S. with a phone line can dial in and speak ...