Using an auto dialer to call the Kansas Department of Labor won’t work, the agency said. It also jams the system and keeps others from getting through to ask about unemployment. File photo People who ...

In early 2021, the United States Supreme Court issued its ruling in Facebook v. Duguid, 141 S. Ct. 1163 (2021), which significantly narrowed the definition of an automatic telephone dialing system ...

This week, Erin Kubota prognosticated how the United States Circuit Courts of Appeals will decide automatic telephone dialer cases (“ATDS”) post the monumental Marks ruling from the Ninth Circuit on ...

Recently, in a win to many businesses and defendants, the U.S. Supreme Court ruled in Facebook v. Duguid, that to qualify as an automatic telephone dialing system (ATDS) or auto dialer under the ...

How to Decide Between a Power Dialer vs Predictive Dialer Your email has been sent When is the extra efficiency of a predictive dialer vs power dialer worth it? Learn about both types of auto dialers ...

Outbound call centers typically run multiple campaigns for a variety of clients. The services vary. They may be doing cold calling to generate more leads. They can be following up and providing news ...

Dear Action Line: Thank you very much for taking up my cause and finding out that NCO Financial Systems was making these annoying and persistent calls to our residence. Most were automated, giving ...

What Is the Best Dialer for My Call Center? Your email has been sent Learn about five types of call center dialers, including the benefits and drawbacks of each solution. Discover the ideal dialing ...

The frustration felt by people in Oregon who have been unable to receive unemployment benefits led to creativity. As the main phone number for the Oregon Employment Department has been hopelessly ...