This is part of a massive exercise taken by the Reserve Bank of India to enhance clarity, ease of access, and reduce ...

RBI mandates consent for digital banking, bars compulsory use for other services, strengthens transaction security ...

Banks offering mobile banking services must ensure that customers across all mobile network operators can access the service, ...

RBI mandates that banks cannot compel customers to choose online banking to access other services, ensuring customer choice and consent.

Digital banking offers more convenience to consumers, which has become even more obvious due to the COVID-19 crisis. The shift towards all-digital financial services could be permanent, according to ...