Best Buy has become the latest major retailer to support Apple Business Chat, allowing customers to ask questions with stores in a similar way to standard iMessage conversations. Apple Business Chat ...

DES MOINES — The Better Business Bureau (BBB) serving Greater Iowa has launched a new multilingual online chat support ...

We might earn a commission if you make a purchase through one of the links. The McClatchy Commerce Content team, which is independent from our newsroom, oversees this content. When I started testing ...

For as many dealers that are gung-ho about Automotive Live Chat and having dealer chat software on their website, there are just as many dealers who are reluctant to add this feature. The reasons ...

The demand for call centres is increasing exponentially in today’s market. Small businesses, big corporate houses, and MNCs are hiring them continually. Gone are the times when companies used to be ...

Grecotel Hotels & Resorts has launched a 24/7 live chat support service to help agents “close sales faster and more efficiently”. The function is available through the group’s dedicated agent Facebook ...

If you’re still relying on conference calls or IM, it's time your team explored group chat. Here's what Slack, Microsoft Teams, Google Hangouts Chat, Facebook Workplace, and six other chat providers ...