Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

The Windows Support Alert Tech Support Scam is an web browser tech support scam that displays an alert that states your system had detected unusual activity and that you should call the listed phone ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

Tech support companies help businesses and individuals keep their operations running smoothly. Read our guide to research the best tech support company for you. We explain what to look for if you need ...

When it comes to computer tech support, Apple and its stores get top marks from our readers. Still, Apple isn’t perfect and is not without its own horror stories, though they are fewer than the ...

For the most part, if you see a browser based tech support scam, then you can simply close the browser and start it again. On the other hand, if you are continuously seeing scams with alerts like ...

Q. I want to buy my husband a laptop that comes with great tech support because he always has a million questions. Who has the best? A. Like any computers, laptops don’t always perform perfectly. If ...

A new financial threat has emerged for seniors: computer tech support scamsters. The number of complaints by the elderly about this fraud has been skyrocketing. “(State attorneys general) are now ...

Stacia Gates was on her computer one day when something strange happened. “This pop-up came up and it said it was from Microsoft,” she described. Her Microsoft computer immediately froze, and the ...

Tech support fraud is a growing issue, experts say. The Better Business Bureau and the Federal Trade Commission say they've been studying phony computer tech support groups who take advantage of ...

Of all the products in your home, one of the most likely to run into problems is your computer,according to Consumer Reports. Some 40 percent of laptops and 30 percent of desktops either have to be ...