If a person had food on their face, would you tell them? If not, why? Everyone wants to avoid potential embarrassment. Yet one study found that more than 97% of us wouldn’t say anything in that ...

Virtually every leader has been in this situation. One of your team members gives a presentation or presents a deliverable that is somewhere between lackluster and utterly disappointing. Afterwards, ...

Last month we talked about how to handle critiques without getting defensive, but let’s be honest—it’s a lot easier not to get defensive when the other person provides feedback in a palatable way.

Providing constructive criticism within the workplace is an important skill for every manager to master if they are looking to build a successful, high-functioning team. If you’re nervous about ...

Difficult conversations are inevitable in any relationship, especially romantic ones where emotional bonds run deep. Addressing sensitive issues can stir up fear, defensiveness, or conflict, making ...