Cox Communications Inc. said yesterday that some of its Northern Virginia customers were unable to access the Internet after June 22, when the company began upgrading its high-speed service. Customers ...

So I got a letter from Cox in Las Vegas stating that I need to buy a new modem from them for 60 bucks because they are going to DOCSIS 2.0, and anything not compliant won't work after March ...

A software upgrade that went awry knocked some Cox Communication Internet users offline in Northern Virginia, forcing customers to replace their cable modems, the Atlanta-based firm said. Cox ...