The worst-case scenario has befallen even the most careful computer user: a coffee mug spills on your laptop or an update wipes all your files and photos. Despite your best effort, accidents happen.

Welcome to Product Support, a column devoted to helping you get the most out of the gadgets and software you already use. It’s unfortunate that the sweet, smooth feeling of a brand new computer ...

You should create a backup to guard your Mac against damage, technological mishaps, and other issues. Time Machine and iCloud are two built-in backup systems that are easy to set up and use. For a ...

Your computer may contain many valuable documents that you need to retain, priceless pictures of your family, friends, and vacations, hours of music downloads, and ...

PC backup is the simplest means of shielding your data against accidents, malware and equipment failure. In the event a computer crashes, vital documents, photos and work projects can be lost in a ...

As our digital libraries get larger and larger, we’re fortunate to be living in a time when cloud-based storage keeps getting cheaper and cheaper. Whether you’re ready to ditch physical backup drives ...

Wiping your laptop clean can help you start fresh, remove stubborn problems or prepare the device for sale or gifting. The ...

After viewing the article that I wrote titled “Are you obeying new e-records rules?” a faithful reader suggested that I write an article about how to backup computer files. Even though I wrote an ...

Despite your best effort, accidents happen, losing a MacBook or seeing your Mac simply die for no reason. You can take the sting out of any mishap if you have a backup. Much like flossing, backing up ...