Your lean culture depends on you providing the correct answer to this basic question: Who leads and owns the lean transformation? Who has the responsibility to create ...

Resistance to change during a lean transformation is inevitable. Let’s not be surprised when it surfaces. It’s part of the process. There are several root causes, including a lack of understanding, ...

The central thesis of Shannon Karels and Kathy Miller’s first book, Steel Toes and Stilettos: A True Story of Women Manufacturing Leaders and Lean Transformation Success, is that lean transformation ...

Shannon Karels, a senior operations manager, and Kathy Miller, a senior operations executive, use their collective experience to share knowledge about supply chain leadership and the journey to ...