Airbnb spelled out in an announcement on its website the five stakeholders it considers important, the priorities and principles it will focus on for each, and the metrics it will use to measure ...
2020 Annual General Meeting (AGM) to be held on June 26th, 2020 Danone to become first listed company to adopt French legal framework of "entreprise à mission" and so further lead the way to create ...
NEEDHAM, Mass.--(BUSINESS WIRE)--New research from International Data Corporation (IDC) shows that environmental, social, and governance (ESG) issues have become a CEO-level topic for organizations ...
When, on August 19, 2019, several hundred CEOs of major corporations signed the Business Round Table declaration that the fifty-year commitment to ‘maximizing shareholder value’ was no longer the goal ...
A data-driven approach to design, measurement, and implementation by Darrell Rigby, Zach First and Dunigan O’Keeffe Most people will readily agree that the first responsibility of business leaders is ...
A version of this article appeared in the Summer 2021 issue of strategy+business. In the blink of an eye, COVID-19 disrupted the business environment and illuminated a profound, sometimes overlooked ...
Forbes contributors publish independent expert analyses and insights. I write about 21st century leadership, Agile, innovation & narrative. Why do firms exist? In 1991, British economist Ronald Coase ...
The Business Roundtable, a coalition of America’s leading corporate executives, created a firestorm with its August 19 announcement calling for corporations to create value for all stakeholders rather ...
A look at the most critical method of creating CX results that establish short-term credibility and set the stage for long-term ROI: value creation. Customer experience leaders are under immense ...