Uber is giving riders the ability to connect with a safety agent while taking a nerve-wracking trip, making it the latest feature the company has added in recent years to address safety concerns.The ...

Uber on Tuesday rolled out a revamped in-app safety toolkit featuring live help from a safety agent and an expanded ability to text 911. When users need support for a situation that doesn't "require ...

Uber is rolling out new safety features that will allow users to talk to a live safety agent and text 911 operators in the case of emergency. Rebecca Payne, the lead project manager on Uber's safety ...