The American Customer Satisfaction Index’s (ACSI) annual Retail and Consumer Shipping Study for 2026 found that several ...

Amazon ranked well in a new American Customer Satisfaction Survey. It is by far the largest among its rivals in terms of ...

Walmart ranked poorly in a new American Customer Satisfaction Survey. When it comes to earnings, though, this retailer stands ...

These are the services that best compete with — or even outshine — cable.

Among all of the various luxury automobile manufacturers out there, only one was ranked the best by J.D. Power in terms of ...

When customers see a real person's face and bio rather than a corporate logo, they perceive agents as friendlier and better ...

With the IT spending slump showing no undisputed signs of recovery, solution providers have been wracking their brains trying to strengthen their relationships with existing clients. Why? According to ...

Customer satisfaction with U.S. federal government services jumped 2.9% to a score of 68.2 out of 100 this year, according to the American Customer Satisfaction Index Federal Government Report 2023.

While digital wallets continue to grow at an astonishing pace, the debit card is still king when it comes to overall utilization and customer satisfaction, according to J.D. Power data. This Banking ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

Checking reviews for specific brands can help you avoid a headache when buying tires for your car, and this brand has particularly low satisfaction scores.

Salt River Project (SRP) has earned the highest ranking in residential customer satisfaction in the Western U.S. by J.D.