Viven has emerged from stealth with an employee digital twin to improve collaboration. Viven CEO and Cofounder Ashutosh Garg ...

Following more AI announcements at its AI Summit last week, we speak to Adrian McDermott, CTO of Zendesk, about the ...

Joe Inzerillo is a fairly recent recruit to the world of enterprise software, but he's effectively the famous 'Customer Zero' ...

Going into the conference this week there was a presumed wisdom based on public domain statements about the traction ...

At its AI customer service summit, Pioneer, Intercom shared the latest evolution of its AI Customer Service Agent - Fin 3.

I've been getting a bit punchy lately covering far too many HR solutions. The latest briefing apparently pushed him over the ...

Advertising giant Publicis Group began to make a €12 billion bet on AI over a decade. The time is now ripe for the firm to ...

Somya Kapoor, CEO of IFS Loops, explains how agentic AI and digital workers are transforming industrial operations - turning ...

Physical AI tends to narrowly focus on advanced technological innovations, such as improved robots, rockets, renewable energy ...

At Team ’25 Europe, Atlassian’s AI narrative is focused on the quiet architecture of trust – layering governance, citation, ...

The Social Services department of Barcelona City Council delivers social care to more than 200,000 people, about 15% of the ...

Keeping your sights firmly fixed on your goals is one of the biggest secrets to success, believes the Chief Executive of ...