The move reflects Verint's commitment to providing customers with clear, simple, and consistent experiences as the business accelerates its CX Automation vision ...

Rosemary Kirk, senior solutions consultant at RightAnswers and Alex Baker, manager, CCP solution consulting at RightAnswers, joined the KMWorld webinar, Moving to a Modern Knowledge Portal ...

Slack announced the general availability of its Real-Time Search (RTS) API and Model Context Protocol (MCP) server—empowering customers and partners to ground their AI agents securely in the context ...

Graphwise, a leading Graph AI provider, is introducing GraphRAG, a low-code AI-workflow engine designed to turn "Python prototypes" into production-grade systems instantly. According to the company, ...

The achievement builds on Casepoint's existing portfolio of Department of Defense (DOD) Impact Level authorizations ...

The new strategic partnership provides enterprise clients with specialist service delivery across the globe, translating AI investments into measurable business outcomes ...

New conversational AI capability gives organizations fast, traceable answers to security and compliance questions ...

By reducing administrative waste and improving accuracy across claims operations, Alaffia ultimately helps lower costs for health plans ...

Whatfix, a global leader in digital adoption platforms (DAP), is releasing its Healthcare Industry Vertical—dedicated to transforming the clinician experience by leveraging AI to simplify complex ...

Whether your workforce is at a desk or on the frontline, learn how to transform your digital workplace into a system of ...

Results of a KMWorld Survey Rapid adoption of generative AI (GenAI), combined with long-standing AI technologies such as machine learning, semantic search, knowledge graphs, and semantic layers, has ...