Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

Google's customer support for Pixel phones doesn't seem to have the best reputation, but what has your experience been like?

Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

The Airtel customer care number can save time when you are facing issues with your mobile, DTH, broadband, or Airtel Payments ...

A Missouri restaurant is reiterating its commitment to staff safety after sharing a new social media update thanking the ...

Is Verizon wireless network down today? Customers are reporting service outages via SOS mode on iPhone. What you need to know ...

As part of its customer-focused approach, Post Fiji also offers multiple payment options, including cashless and QR payment ...

Amid intense criticism, AYANEO unveiled a new plan to enhance customer experiences and reduce shipping times for its gaming ...

The regulator said it will investigate whether the supplier has complied with its customer service standards obligations.

Verizon outages today, Wednesday, Jan. 14, hit the U.S. with customers reporting "SOS" mode on their phones, Fios outages, ...