Pune: The ongoing LPG supply disruption in the city has now been compounded by technical failures in booking systems, with ...

AI startup Sarvam AI partnered with EkStep Foundation and AI4Bharat to launch “Listen at Scale”, using multilingual voice agents for two-way conversations in local languages. The programme reached ...

Chennai consumers face LPG booking challenges, leading restaurants to adopt wood-fired stoves amidst supply shortages.

Digital channels recorded remarkable engagement throughout the year, with total interactions via email, chat, social media channels, and WhatsApp nearing 1.2mln ...

SINGAPORE, SG - March 06, 2026 - PRESSADVANTAGE - Voiso, a global provider of AI-powered contact center software, and ...

You may be sent a letter by HMRC if you are affected by a tax error ...

RingRing AI helps salons recover the 37% of missed calls with autonomous, self-improving AI Voice Receptionists that ...

Are your CSRs truly helping customers, or are they spending half the day handling calls that should never reach them?

Have you ever worked at a place where you had different vendors for every type of communication? You used separate software for email, voice calls, video ...

The mayor's proposed budget includes $8.8 million for alternative crisis response programming, $1 million more than last year. For the first time, clinicians will respond to some calls without a ...

Every year, Whatcom County 911 dispatchers receive hundreds of thousands of calls. Depending on the situation, some of them are forwarded to law enforcement, while others go to fire and rescue. There ...