"By leveraging Cresta's generative AI-powered solutions, we're enhancing sales effectiveness, streamlining post-call processes, and empowering our agents to focus on what matters …

Dec 9, 2025 · Cresta generative AI for contact centers is revolutionizing customer experience and call center efficiency. Learn more about our company and products here.

“At Cresta, it feels like you’re in the engine room of a rocket ship — moving fast, solving hard problems, and knowing exactly why it matters. There’s a shared energy grounded in curiosity, …

star The Customer ID may be determined from your Cresta Director domain, e.g. companyname.cresta.com or companyname-xyz.cresta.com. In this case it would be …

Cresta makes business radically more productive by using Artificial Intelligence (AI) to help sales and service teams unlock their full potential.

Cresta brings human and AI Agents together on a single platform so you can manage quality, optimize performance, and understand the voice of your customer more completely.

Improve agent and customer satisfaction with Cresta's AI customer care solutions. Real-time guidance and data-driven insights for the call center.

Cresta combines rigorous LLM-based evaluation, evidence-based reasoning, simulation testing, and regression testing to help enterprises deploy AI with confidence.

Nov 19, 2025 · Cresta, the leading customer experience AI platform for human and AI agents, launched Real-Time Translation and multilingual AI capabilities today, allowing businesses to …

"By leveraging Cresta's generative AI-powered solutions, we're enhancing sales effectiveness, streamlining post-call processes, and empowering our agents to focus on what matters …