Route: Track Everything In One Place
Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.
Where is my order? – Route for Shoppers
You can monitor your order’s shipping status any time using Route’s web tracking page, which includes your order’s tracking status, its estimated delivery date, and in some cases, …
Shopper FAQs – Route for Shoppers
Route offers the option to protect your online orders from damage, loss, and theft with our licensed Shipping Protection. And if something happens, we’re here to help with a fast, …
Shipping Protection & Claims - Route
Recharge & Route FAQs Can the box switch so it's automatically unchecked? What if I didn’t want Route Package Protection? File and manage claims Re-Opening Claims by Customers and …
Route mobile app tracking FAQ - Route for Shoppers
The Route mobile app offers a seamless way to keep track of all of your orders in one place. That means you can shop anywhere (even Amazon) and track it with Route.
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What is Route Return & Shipping Protection, and why do I need it?
Route Return & Shipping Protection is currently offered at select participating brands and retailers. It can be added to your order at checkout for a small fee.
Announcing Route's $40M Series C
Our investors see what we see: ecommerce is transforming faster than ever, and Route is well poised to help brands win. By building premium post-purchase experiences that create trust, …
Route mobile app data and privacy FAQ – Route for Shoppers
To enable automatic tracking, Route requires read-only access to any email accounts you wish to sync with our app. Once we have your permission, we parse your emails to collect only …
Why do I need shipping protection, and how does it work? – …
That’s where Route comes in. Every time you buy something from one of our partner brands, you have the option to protect your order from damage, loss, and theft with our licensed Shipping …