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  1. Flex Box | Xfinity Community Forum

    Jun 5, 2025 · However, Xfinity also says that if you have a Flex box, you can continue to use it. Well, I want to continue to use my Flex box at my new house. I would like someone with the proper authority …

  2. Xumo Box Has Major Flaws, wrong channels, wrong account etc.

    Jan 20, 2025 · Comcast xumo boxes have major glitches. If it is a reuse box be prepared for a long adventure. The first box I received recognized my account but after setup it showed channels for a …

  3. Lost flex box | Xfinity Community Forum

    Oct 23, 2024 · If you find the set-top box at a later date, you can then return the set-top box to remove the Unreturned Equipment Fee and received a refund for Unreturned Equipment Fee. You can learn …

  4. Reactivate Flex Box | Xfinity Community Forum

    Jul 26, 2024 · Hey @user_b6coae, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xumo …

  5. ‎Flex box | Xfinity Community Forum

    Jun 24, 2024 · The replacement cost for the Flex box is $120, which is much lower than anticipated. Returning Xfinity equipment is also part of the Customer Residential Service Agreement.

  6. What is the latest Xumo box model/version? | Xfinity Community Forum

    Oct 22, 2025 · What is the latest Xumo box model/version? Hi there, I have a Xumo streaming box which is the "Xi One - SC (B)" model. When I spoke with a rep recently, they mentioned that there's a …

  7. ‎Cable box won’t connect | Xfinity Community Forum

    Mar 21, 2025 · If your X1 or Xfinity Flex streaming TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex device, you can …

  8. FLEX BOX WILL DEPLETE YOUR WIFI DATA | Xfinity Community Forum

    Feb 29, 2024 · Xfinity Flex is an internet-only service, meaning all usage on Xfinity Flex is streamed over the internet. Video (including from Comcast and NBCUniversal), music, web cameras and the Xfinity …

  9. charged for flex box I was told did not need to be returned 2025 ...

    Sep 28, 2025 · The Flex TV box is a free rental, so while there may not be a monthly charge for the device, it is still Xfinity property and must be returned if deactivated to avoid unreturned equipment …

  10. Xumo stream box issues | Xfinity Community Forum

    Feb 10, 2024 · The Flex box worked fine for about 7 months, so switched to the Xumo box, which has been terrible. Why can't anyone at Xfinity ever take went responsibility for a poor product and make a …