Chui Chi, Senior Manager of Gaming Technology Compliance, explains how her team investigates disputes involving Electronic Gaming Machines. This is Part 1 of our two-part series—watch to find out what goes into the investigation process. Learn more about patron disputes: https://go.gov.sg/gra-patrondispute ADVISORY: GRA officers will never ask you to transfer money or disclose bank login details over a phone call. If unsure, verify through official GRA channels or call the 24/7 ScamShield Helpli

Businesses often run festive surveys with lucky draws to encourage participation. But what are the rules? Find out more in our Advent series! #MythorFact #GRASingapore #GamblingRegulatoryAuthority | Gambling Regulatory Authority Singapore