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0:39
YouTube
LEAO
The Zappos Way: Service as Strategy
A concise look at how Zappos reshaped online retail through culture and customer care, delivering practical lessons for aspiring founders. #Zappos #CustomerService #Ecommerce #StartupStory #AmazonAcquisition #CompanyCulture #RetailInnovation #OnlineShopping #CustomerHappiness #Logistics #Shorts
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